The Axcis App gives registered candidates a convenient way to manage important parts of their education work from a mobile phone or tablet.

Whether you are searching for SEND or mainstream education opportunities, preparing for your next placement or already completing bookings through Axcis, the app can help you keep your information current and stay connected with your consultant.

This practical guide explains who can use the Axcis App, what you can do in it, where to download it and when you should contact your consultant directly.

What is the Axcis App?

The Axcis App is a mobile resource for candidates who are already registered with Axcis Education.

It brings several useful candidate services together in one place, helping you manage routine information and administration without having to return to the main Axcis website each time.

Axcis is primarily a specialist SEND teaching agency while also supporting a growing range of mainstream education roles across England and South Wales. The app is designed to support registered teachers, teaching assistants, higher higher-level teaching assistants, cover supervisors, learning support assistants and other education professionals working with Axcis.

What can registered candidates do in the Axcis App?

The features available to you may depend on your registration status, compliance progress and whether you are currently completing placements through Axcis.

Review and update your details

Registered candidates can use the app to review and update important contact information attached to their Axcis candidate profile.

Keeping your details current helps your consultant contact you and understand which opportunities may be suitable.

Remember to update Axcis if you change your:

• telephone number
• email address
• home address
• availability
• preferred roles or education settings
• realistic travel distance

If an important change cannot be made through the app, contact your consultant directly.

Upload requested documents

You can upload certain documents requested by Axcis through the app. Depending on the document required, you may be able to photograph it using your device or upload an existing file.

Make sure every document is complete, clear and readable before submitting it. Uploading a document does not automatically mean that it has been accepted or that your compliance checks are complete. The Axcis compliance team may still need to review it or request further information.

Update your availability

Keeping your availability current helps your consultant understand when you are free to work.

Update your availability whenever:

• your available working days change
• you become available for additional work
• you accept work outside Axcis
• you have an appointment, holiday or other commitment
• a long-term placement ends
• your circumstances change

Your availability is only one part of finding a suitable placement. It is also important to tell your consultant about changes to your preferred roles, age groups, education settings or realistic travel distance.

If you become available at short notice or need to discuss a confirmed booking, contact your consultant directly rather than relying only on an app update.

View upcoming bookings

The app allows registered candidates to view upcoming booking information. Checking these details in advance can help you prepare for your placement and confirm where you need to go.

Before travelling, check the information you have been given, including:

• the name and address of the school or education setting
• the date of the booking
• your expected arrival time
• the role or support you have been booked to provide
• any instructions supplied by your consultant

If any information is missing or does not match what you discussed, contact your consultant before the placement begins.

Manage your timesheets

Registered candidates can use the app to manage and submit timesheet information for completed work.

Enter your days or hours accurately and submit them according to the timesheet process and deadlines provided by Axcis. The school or setting may need to approve your submission before payment can be processed.

Check your entry carefully before submitting it, particularly if you:

• worked a half day
• completed additional agreed hours
• worked across more than one booking
• did not work all the hours originally scheduled

If you are unsure how to complete a timesheet or believe that information is missing, contact your consultant or the appropriate Axcis team before the submission deadline.

Search and apply for education jobs

Registered candidates can search the Axcis vacancy database and express an interest in suitable opportunities through the app.

When considering a role, look carefully at:

• the location
• the age group or education phase
• whether the role is SEND, mainstream or a combination of both
• the experience or training requested
• the expected working pattern
• whether the opportunity is short-term, long-term or permanent

If a role interests you but you are unsure whether your experience is suitable, speak to your Axcis consultant. They can help you understand the setting and decide whether the opportunity may be appropriate.

Receive vacancy and booking notifications

The app can send notifications about new vacancies, shifts and other relevant updates.

Allowing notifications can help you see opportunities promptly, but a notification does not automatically mean that a booking has been confirmed. Always check the details and wait for confirmation from Axcis before travelling to a school or setting.

Communicate with Axcis

The app provides another way to receive messages and communicate with Axcis. You can also locate Axcis contact information when you need it.

App messages are useful for routine communication, but urgent matters should be handled by speaking directly to your consultant or local Axcis team.

Where can you download the Axcis App?

The Axcis App is free to download for compatible Apple and Android devices.

Use the official links below or search for Axcis Education in your device’s app store.

Only download the app from the official Apple App Store or Google Play listing. Check that the app is called Axcis Education before installing it.

How do registered candidates get started?

1. Download the Axcis Education App from the Apple App Store or Google Play.
2. Open the app and select the login option.
3. Log in using the details associated with your registered Axcis candidate account.
4. Review your contact information and tell your consultant if anything needs to be changed.
5. Enable notifications if you would like to receive relevant app alerts.
6. Check your availability and update it if necessary.
7. Explore your bookings, documents, vacancies and messages.

If you have forgotten your password, use the password-reset option provided. Check your junk or spam folder if the reset email does not appear in your inbox.

If you still cannot log in, contact your consultant or email info@axcis.co.uk.

If you have not yet registered with Axcis, complete our candidate enquiry form. The Axcis team will then contact you about your experience, preferred work and the next steps in the registration process.

When should you contact your consultant directly?

The app makes routine administration easier, but it does not replace direct communication with your consultant.

Contact your consultant or local Axcis team directly if:

• you are unwell or unable to attend a confirmed booking
• you are delayed on the way to a school or education setting
• your booking details appear to be incorrect
• the role differs significantly from what was agreed
• you need immediate support during a placement
• you have an urgent question about a timesheet or payment deadline
• your availability has changed at short notice

Do not rely on an app message, email or availability update to report that you cannot attend a confirmed booking. Call your consultant as soon as possible so that Axcis can inform the setting and provide support.

Safeguarding concerns must be reported immediately through the school or setting’s safeguarding procedures. You should also contact Axcis where appropriate, but the app should not be used as the only method of reporting an urgent safeguarding concern.

Why should you keep the app updated?

Installing available updates can give you access to the latest version of the app and may resolve technical problems.

It is also helpful to:

• use a secure password that you do not share with anyone else
• keep your device’s operating system updated
• review your notification permissions
• log out if you access your account on a shared device
• contact Axcis if information on your profile appears to be incorrect

Because the app contains personal and work-related information, protect your login details and keep your device secure.

Frequently asked questions about the Axcis App

Is the Axcis App free?

Yes. The Axcis Education App is free to download from the Apple App Store and Google Play.

Can I register with Axcis through the app?

No. The app is for candidates who are already registered with Axcis. If you would like to work with Axcis, complete our candidate enquiry form. A member of the Axcis team will contact you about the next steps.

Can I update my availability in the app?

Yes. Registered candidates can update their availability through the Axcis App. Keep your calendar accurate and contact your consultant directly if your availability changes at short notice.

Can I submit my timesheet through the app?

Registered candidates can use the app to manage timesheet information. Submit your days or hours accurately and follow the timesheet instructions and deadlines provided by Axcis.

Will the app show my confirmed bookings?

The app allows registered candidates to view upcoming bookings. If booking information is missing or appears incorrect, check with your consultant before travelling.

Does expressing an interest in a job guarantee an interview or placement?

No. Expressing an interest through the app lets Axcis know that you would like to be considered. Your experience, compliance status, availability and suitability for the school or setting will still need to be considered.

What should I do if the app is not working?

First, check that you are using the latest version of the app and that your device has an internet connection. You can also close and reopen the app or restart your device.

If the problem continues, contact your Axcis consultant or email info@axcis.co.uk. Include a brief explanation of the problem, but never send your password by email.

What if I have registered but do not have app login details?

Contact your Axcis consultant and ask for help accessing your candidate account. Do not create a second registration through the website or candidate form unless an Axcis team member asks you to do so.

Keep your Axcis information current

The Axcis App gives registered candidates a simple way to manage routine information, check upcoming work and stay connected with Axcis.

Keeping your availability, contact information and requested documents current helps your consultant understand your circumstances and identify opportunities that are more likely to suit you.