Starting a new role in a special educational needs and disabilities (SEND) setting is an exciting opportunity, but it’s completely normal to have a few first-day butterflies! Whether you're a seasoned educator stepping into a new environment or supporting children for the very first time, a bit of preparation goes a long way.

Here’s how to set yourself up for success on day one:

1. Confirm the Details

• Save your Axcis consultant’s contact details in your phone and keep a hard copy as well in case you misplace your phone and need to contact them for support on the day.
• Check the Axcis App beforehand for booking details, including the school’s name, contact person, address, and map link.

        Don’t have the Axcis App yet? Download it now on Google Play or the Apple Store.

• Plan your journey in advance: Check bus/train timetables or parking options and give yourself extra time for delays.
• Understand school-specific policies: Every school is different, so make a note to gather all relevant information from the contact person on arrival.

        Examples include:

        · The school’s Safeguarding and Behavioural Policies
        · EHCP plans for each student that you’ll be supporting
        · Ask if there is any information you need to know about the setting or students.

• Dress code: All Axcis candidates complete our safeguarding training, which includes key guidance on the appropriate dress code. When in doubt, opt for smart-casual and always avoid jeans, open-toed or high-heeled shoes, or shorts (unless you’re in a PE or outdoor role).

2. Pack the Essentials

Here’s a quick checklist of what to bring:

• Notepad, pens, and any stationery you may need for the day
• Your photo ID and your DBS certificate
• A packed lunch, snacks, and a refillable water bottle

3. Observe, Listen, and Adapt

No two SEND settings are alike. Take time to:

• Observe how staff interact with students
• Learn the school’s routines and expectations
• Identify communication strategies in use (e.g. visuals, Makaton, BSL)

🙋 Don’t be afraid to ask questions! Showing a willingness to learn is always appreciated.

4. Stay Calm and Be Flexible

Working in SEND often means embracing the unexpected. Students may need extra time, or activities may shift midday. Your ability to remain calm, patient, and adaptable is key.

5. Reflect and Check In

At the end of the day, take a moment to reflect:

• What went well?
• What did you learn?
• Is there anything you’d like more support with?

Your Axcis consultant is always happy to hear how it went and guide you if needed.

Bonus Tip: Keep Growing

Want to boost your confidence even further? Registered Axcis candidates get free access to Axcis Academy, our CPD platform powered by The National College, with over 1,400 webinars and 180+ courses tailored to SEND professionals.

👉 Click here to explore Axcis Academy

Still Looking for Your Next Role?

Axcis is always on the lookout for passionate teaching and support staff to join our growing community. Whether you're new to SEND or an experienced professional, we’d love to help you find a rewarding position that fits your skills and interests.

👉 Register with Axcis today

Remember, your presence makes a difference. You’re not just filling a role, you’re helping to shape a better future for the young people you support. Good luck, and enjoy the journey!